openCenter LogoopenCenter
Back to Home

Privacy Policy

Last updated: March 9, 2026

Welcome to openCenter ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

This privacy policy applies to all information collected through our website (such as www.opencenter.cloud), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

1. WHAT INFORMATION DO WE COLLECT?

Information automatically collected

When you visit our website, we may automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice below or by managing your preferences via the cookie consent banner.

Information collected when you contact us

If you choose to contact us via our contact form, we will collect your name, email address, and the message content you provide. This information is used solely to respond to your inquiry.

2. HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Services for a variety of business purposes described below.

  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • For data analysis. We may use your information for data analysis purposes, such as identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We use PostHog for this purpose, and you can control consent for analytics cookies via our cookie consent banner.
  • To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analytics (PostHog). We have contracts in place with our data processors, which are designed to help safeguard your personal information.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Consent Banner and can be managed through it.

Currently, we use PostHog for analytics purposes. You have the option to accept or reject analytics cookies via the cookie consent banner that appears when you first visit our site, or by clicking the "Cookie Settings" link in the footer to update your preferences. Rejecting analytics cookies will prevent PostHog from tracking your activity.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

6. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

These rights may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

7. UPDATES TO THIS POLICY

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

8. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact us through the contact form on our website or by emailing us at privacy@opencenter.cloud.